Shipping policy
Shipping Locations
We currently ship the United States & Uk only.
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Please note that orders are not processed on weekends or holidays.
Delivery Time
Estimated delivery time is 6–10 business days after processing.
Please note: delivery times are estimates and may vary due to factors beyond our control.
Shipping Costs
Shipping costs are calculated at checkout. In some cases, we may offer free shipping promotions.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. Please allow a few days for tracking updates to appear.
Delays & Issues
While we aim to deliver within the estimated timeframe, delays may occur due to:
- High demand or peak seasons
- Carrier or logistics issues
- Weather conditions or unforeseen circumstances
We are not responsible for delays caused by shipping carriers or external factors.
Incorrect Address
Customers are responsible for providing accurate shipping details.
If an incorrect or incomplete address is provided:
- We are not responsible for lost or undelivered packages
- Additional fees may apply for reshipping
Lost or Stolen Packages
Once the order has been shipped, we are not responsible for lost or stolen packages. If this occurs, please contact the shipping carrier directly.
Order Changes & Cancellations
Orders can only be modified or canceled within a short time after being placed. Once the order is processed or shipped, changes are not possible.
Contact Us
If you have any questions about your shipment, please contact our support team. We aim to respond within 24 hours.
